2 Day Dental Insurance Billing

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2 Day Dental Insurance Billing
Classroom Instruction

In Person Training

ADPC offers Basic Dental Insurance Billing once a month. Sessions have a maximum of 3 students per class.

Students will have full access to either Dentrix, EagleSoft, OpenDental, or SoftDent, as well as the Trojan database.

Courses are held at meeting rooms in Portland Oregon and San Diego California. (Check Schedule for dates &locations).

Participants are welcome to bring real life scenarios to analyze and study.

In this two day session, each student will have one-on-one interaction with the instructor, Becky Gerber, and use individual workstations. This course will help students understand and realize that how the dental office handles and bills insurance can be a first impression of the doctor and the practice. Since it is a practice builder or practice breaker, it is the insurance biller's responsibility to have updated knowledge of benefit limitations, frequencies, and insurance contracts. It is equally important to have systems in place for follow up and collections of patients' out of pocket payments. Understanding dental benefits, as well as having proper procedures and protocols in place, can help increase practice efficiency, decrease stress, and improve cash flow.

In this course you will learn how to:

  • Obtain Information from the Patient and Verify Coverage
  • Complete the Claim Form including Documentation
  • Electronically Send Narratives and Attachments
  • Record the Information into a Tracking System
  • Post Insurance Payments and Adjustments
  • Follow Up on Unpaid Claims
  • Generate Aging Reports
  • Spot Most Common Errors
  • Use the CDT Manual



We combine experience with the latest in dental technology to deliver the best patient experience possible.