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Insurance Billing Hands On Applications

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Dental Insurance Billing Hands On Application


This course will help students understand and realize that how the dental office handles and bills insurance can be a first impression of the doctor and the practice. Since it is a practice builder or practice breaker, it is the insurance biller's responsibility to have updated knowledge of benefit limitations, frequencies, and insurance contracts. It is equally important to have systems in place for follow up and collections of patients' out of pocket payments.


This is 4 hour virtual, one-on-one course using TeamViewer as the screen share platform. For the software applications portion of the course, students have the choice of using either Dentrix, EagleSoft,OpenDental or SoftDent. Prerequisite: Completion of the ADPC online Dental Insurance Billing Course or equalivent.

***Can be combined and taken in conjunction with our other administrative courses to complete the Dental Office Administrative Certificate Program.

Understanding dental benefits, as well as having proper procedures and protocols in place, can help increase practice efficiency, decrease stress, and improve cash flow.

Working online, one on one with the instructor, you will learn how to:

  • Obtain Information from the Patient and Verify Coverage
  • Complete the Claim Form including Documentation using the software
  • X-rays, Narratives, and Attachments
  • Post Insurance Payments and Adjustments
  • Follow Up on Unpaid Claims
  • Generate Aging Reports
  • Spot Most Common Errors

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