Dental Insurance Billing

Online Course

dental insurance billing online course

This self-paced, self-study, online course is specifically designed to give students a strong background and thorough understanding of how the dental insurance process works. You will gain practical knowledge and relevant, up-to-date information that will enable you to excel as a Dental Insurance Billing Specialist.

With the majority of dental offices being driven by insurance, accurate billing is a powerful tool in maximizing practice profitability. A well trained dental biller is required to keep track of payments from insurance carriers, filing and submitting authorizations and claims, verifying eligibility, explaining treatment to patients, and collecting the correct co-payments.



Dental insurance processing requires an understanding of different types of insurance coverage, patient eligibility, and insurance terminology, along with accurate insurance procedures and effective follow-up. This course will address all these and more.

Our Online Dental Insurance Billing Course is available everywhere, to anyone who would like to learn about Dental Insurance Billing. This self-study course takes approximately 8 hours or more to complete. The fee is $199.00.

Material provided online includes several handouts and cheat-sheets. There is also an extensive Dental Insurance Terminology Glossary in the resource center


  • Distinguish types of insurance and insurance terminology
  • Obtain information and determine patient coverage and eligibility
  • Obtain breakdowns of benefits
  • Complete a claim form including documentation, narratives, and predeterminations
  • Understand explanation of benefits, payments, and adjustments
  • Track and follow-up with insurance companies on unpaid claims
  • Generate aging reports in Dentrix, EagleSoft, OpenDental or SoftDent
  • Spot the most common billing errors

                                    At the end of this course, you will receive a Certificate of Completion                                                             which shows your commitment to further education and career advancement.                           Also, receive 6 PACE Continuing Education Credits upon completion of the course

Also, if desired, receive 6 PACE Continuing Education Credits


Related Article: By Becky Gerber

Developing Insurance Follow-Up From Within

What people are saying:

“I have had the distinct honor of taking some of ADPC's on-line courses as well as meeting Becky Gerber in person: The technical side of ADPC is absolutely top notch and the entire on-line process (registration, payment, access to the learning material, access to the instructor, etc...) was delivered with no glitches or technical bugs--the entire experience was seamless.

What a wonderful experience! Thank you again.”

Brenda B.

"I took a break from working for 2 years after my daughter's birth and I felt it was time to get back to work.  I enjoyed the course because everything was just simple and I felt like I never left the office!  Thank you for this!"  

Sonia A.

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